Privacy Policy

Welcome to RNR Music House. (“we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit or use our website, https://www.rnrmusichouse.com (the “Service”). By accessing or using our Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with these practices, please refrain from using the Service.

Changes to This Privacy Policy

We may update this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and the revised Policy will become effective 180 days after it is posted. Your continued use of the Service after that time will signify your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Information We Collect

We collect and process the following types of personal information:

  • Name
  • Email Address
  • Mobile Number
  • Address

How We Use Your Information

We use the information we collect for the following purposes:

  • Customer Feedback Collection
  • Support Services
  • Managing Customer Orders
  • Site Security and Protection
  • User Account Management

If we intend to use your information for purposes not listed above, we will seek your consent before doing so. We will only use your information for the purpose(s) for which you have provided consent unless required by law.

Retention of Your Information

We retain your personal information for 90 days to 2 years after you terminate your account or as long as necessary to fulfil the purposes outlined in this Privacy Policy. We may need to retain certain information for longer periods for legal compliance, fraud prevention, or other legitimate purposes. Anonymous and aggregated information that does not identify you may be retained indefinitely.

Your Rights

Depending on the applicable laws, you may have the right to:

  • Access and obtain a copy of your data
  • Rectify or erase your data
  • Restrict or object to the processing of your data
  • Request that we transfer your data to another entity
  • Withdraw your consent to our processing of your data

To exercise any of these rights, please contact us at [email protected]

We will respond to your request per applicable laws. Please note that if you choose not to provide certain information or withdraw your consent, you may be unable to access or use some features of our Service.

Cookies and Tracking Technologies

For information on how we use cookies and other tracking technologies, and your choices regarding them, please refer to our Cookie Policy.

Security

We take the security of your information seriously and implement reasonable measures to protect it from loss, misuse, or unauthorized access. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You transmit information to us at your own risk.

Contact Us

If you have any questions or concerns about how we handle your information, please contact our Data Protection Officer at:

RNR Music House
Lalitpur, Nepal
Email: [email protected]

We will address your concerns under applicable laws.